Payment and Refund Guidelines
Here, we detail our payment and refund policies, ensuring a clear understanding for all our customers.
Payment Process
Accepted Methods
- Credit and Debit Cards: We gladly accept VISA, Mastercard, and MIR.
- Secure Transactions: Ensuring the security of your financial information is our top priority. All payments are encrypted and processed through secure channels.
Currency Transactions
- Multi-Currency Support: We cater to various currencies, providing a seamless shopping experience.
Refund Policy
Criteria for Refund
- Refunds are issued for defective products, incorrect orders, or items not matching their description.
Refund Initiation
- Contact our customer service within a stipulated timeframe to initiate a refund. Please include your order details and the reason for the request.
Processing Refunds
- Once approved, refunds are processed to the original payment method within a set number of business days.
Cancellation Policy
Cancellation Terms
- Orders can be canceled under specific conditions, such as prior to shipment.
How to Cancel
- Reach out to our support team with your order details to process a cancellation.
Contact and Support
For any queries regarding our payment or refund processes, please don’t hesitate to contact us through our dedicated channels.