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Introduction
Welcome to sprt.health, an online platform dedicated to providing high-quality sports nutrition and related products. By accessing and using our website, you agree to comply with these detailed Terms of Use.
We offer a diverse selection of sports nutrition products, including protein powders, amino acids, vitamins, and minerals. Additionally, you will find fitness accessories and health-related products tailored to a wide range of fitness and dietary needs.
Each product on our website is accompanied by a detailed description, including ingredients, usage instructions, potential benefits, allergen information, and any warnings or contraindications.
Availability of products may change based on stock levels. We update our website regularly to reflect current availability.
To make a purchase, users must create an account. This requires providing a valid email address, creating a password, and providing personal information such as name and contact details.
Users are responsible for maintaining the confidentiality of their account information and password. Any suspected breach of security should be reported to us immediately.
We reserve the right to suspend or terminate accounts if we suspect any violation of our terms or fraudulent activities.
Users can browse and select products to add to their shopping cart. Each selection can be reviewed and modified before checkout.
During checkout, users must confirm their delivery address and choose a shipping method. A final review of the order, including costs and quantities, is provided before proceeding to payment.
Once the checkout process is completed, an order confirmation is sent to the user’s registered email address. This confirmation includes the order number, details of the purchased items, and the total cost.
We accept VISA, Mastercard, and MIR. Users must enter card details, including card number, expiry date, and CVV.
All online transactions are encrypted using industry-standard security protocols to protect users’ financial information.
Once payment is authorized, the transaction is processed. Users will receive a notification confirming the successful processing of their payment.
All product prices are listed in USD,RUB and KZT. Prices are subject to change without prior notice due to market fluctuations, supplier changes, or other factors.
Prices include applicable taxes based on the delivery location. Additional charges, such as shipping or handling fees, are calculated during checkout.
After placing an order, users receive an email confirmation detailing their purchase, including the order number, items purchased, total cost, and expected delivery timeline.
If users need to amend their order, they should contact customer service promptly. Amendments may not be possible once the order has processed for shipping.
We offer various shipping options, including standard and expedited services. Shipping fees and delivery times vary based on the destination and chosen service.
For international deliveries, additional charges, customs duties, and taxes may apply, which are the responsibility of the customer.
Estimated delivery times are provided at checkout. These are estimates and may vary based on carrier performance and other external factors.
Upon dispatch, customers receive a tracking number via email. This number can be used to track the shipment on our website or directly with the carrier.
Customers are encouraged to regularly check the status of their delivery. Any delays or issues identified through tracking should be communicated to our customer support.
Upon delivery, customers are responsible for inspecting the goods for any damage or discrepancies. Any issues should be reported to our customer support team as soon as possible.
Products can be returned within 30 days of receipt, provided they are unopened, unused, and in their original packaging. Some products may be exempt from return due to health and safety concerns.
To initiate a return, customers should contact our customer support team with their order number and reason for return. We will provide detailed instructions on how to proceed.
Once a return is received and inspected, a refund will be processed to the original payment method. This process may take several business days. Shipping costs are non-refundable, and a restocking fee may apply.
Orders can be cancelled before they are dispatched for shipping. Customers should contact customer support immediately to request a cancellation.
If the order has already been shipped, customers will need to follow the return procedure upon receipt of the goods.
Our customer support team is available to assist with any questions or concerns. Contact details are provided on our website.
Support hours are listed on our website. We strive to respond to all inquiries promptly.
All content on the sprt.health website, including text, graphics, logos, and images, is owned by us or our content suppliers and protected by international copyright and intellectual property laws.
Content from our website may not be copied, reproduced, or redistributed without our express written permission.
We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.
Our liability for any product purchased through our website is strictly limited to the purchase price of that product.
We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting on the website.
Your continued use of the website following any changes signifies your acceptance of the revised terms.
These terms are governed by and construed in accordance with the laws of the jurisdiction in which sprt.health operates, without regard to its conflict of law provisions.
For any questions or concerns regarding these terms or our services, please contact us via email